Clear pricing, before you send a single message
You pay Hena for the plan. You pay each channel's provider, such as Meta, directly for the messages. Hena shows both, so the bill is never a surprise.
- Your Hena plan
A fixed monthly price for the inbox, your team and the features in your plan.
Paid to Hena
- Channel fees
WhatsApp messages are billed by Meta to your own account, by category and country. SMS and email follow their provider's rates.
Paid to Meta and providers
- Extras you choose
More numbers, more seats or more AI answers, only if you need them.
Optional
Starter
A small shop with one number
Prices are published before launch
- One WhatsApp number
- Team inbox for 3 people
- Templates and saved replies
- Arabic and English
- Most teams
Growth
A growing team on several channels
Prices are published before launch
- Every channel as it opens
- Team inbox for 10 people
- Campaigns with consent checks
- Auto-replies and reports
Agency
Agencies running clients' channels
Prices are published before launch
- Several client workspaces
- One bill for all clients
- Client-approved access
- Totals per client
Common questions
Why are there two bills?
Meta bills WhatsApp messages to your own business account. Hena never resells or marks up Meta's fees; it only shows them to you.
Do I pay for messages customers send me?
Replies within 24 hours of the customer's message are free on WhatsApp up to Meta's monthly allowance. Templates are billed by category.
When will prices be published?
Before launch. Accounts created now are invited first.
Be one of the first businesses on Hena
Create an account now and we will invite you to each channel as it opens.