Coming later
SMS that follows each country's rules
Reach customers who are not on any app, with your registered sender name, and let Hena check the local rules before anything is sent.
Create your accountYour storeSMS
- Your appointment is on Sunday at 4:00 pm. Reply 1 to confirm.
- 1
Message
What you can do
- Sender name
- Send under your business name once it is registered for each country.
- Arabic counting
- See how many parts a message will take, and what it will cost, as you type.
- Reminders and alerts
- Appointment reminders, order updates and codes alongside your other channels.
- Fallback
- Use SMS when a customer cannot be reached on WhatsApp.
The channel's rules, handled for you
Every platform has limits. Hena checks them before a message leaves, so you are not surprised by a failed send.
- One Arabic SMS holds 70 characters; longer messages split into parts of 67, and each part is charged.
- Promotional sender names are marked: in Saudi Arabia they end with -AD, in the UAE they start with AD-.
- Promotional messages are sent only during allowed hours, which differ by country; in Egypt, not on Fridays and Saturdays.
- Links in messages may need to be registered in advance in some countries.
- 1 part
- up to 70 letters
- 2 parts
- up to 134 letters
- 3 parts
- up to 201 letters
One emoji or symbol outside the basic set switches the whole message to this counting. Hena shows the parts and the cost as you type.
Questions
When will SMS be available?
After email. We will start with a provider in Saudi Arabia and add Egypt and the UAE.
Do I need to register a sender name?
Yes, in most countries. Hena will guide you through the documents each country asks for.
Can I send at any time?
Service messages, yes. Promotional messages follow each country's allowed hours, and Hena schedules them for you.
Be one of the first businesses on Hena
Create an account now and we will invite you to each channel as it opens.